Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sega Genesis

Sega Genesis

July 24, 2025

5  out of  5
rating by Sega Genesis
"Brittany S. Was very helpful. I had questions about my billing and she put on a brief hold to gather information to answer my question to the best of her knowledge. She got everything I needed squared away. I appreciate Brittany ☺️"
We responded:
"Thank you so much! We appreciate you!"
Profile photo of Ellen Kaplan

Ellen Kaplan

July 24, 2025

5  out of  5
rating by Ellen Kaplan
"I had an unfortunate incident today when my back windshield was shattered. I called my local agent, Ben Rister, and was so fortunate to get Courtney in the office on the phone. She was so helpful and walked me through the whole process. She helped me make the contacts necessary to get the glass replaced super fast! I’m beyond thrilled with her excellent service! Thank you so much!"
We responded:
"Thank you, Ellen! So happy we could assist!"
Profile photo of David Collins

David Collins

July 22, 2025

5  out of  5
rating by David Collins
"Recently brought my home and auto policies over to Ben and his team and could not be more satisfied with their professionalism, timeliness, and attention to detail. Each person I’ve communicated with in the office has been extremely helpful. Would recommend to anyone who wants have the best insurance team out there."
We responded:
"Thank you, David! Thankful to be able to serve you!"
Profile photo of Amanda Nieman

Amanda Nieman

July 22, 2025

5  out of  5
rating by Amanda Nieman
"Very accommodating and helpful"
We responded:
"Thank you, Amanda! We appreciate you so much!"
Profile photo of Matt Hayes

Matt Hayes

July 18, 2025

5  out of  5
rating by Matt Hayes
"Updating my insurance for a new vehicle went flawlessly, thanks to this team! Thank you!!"
We responded:
"Thank you, Matt! Pleasure to work with you!"
Profile photo of Griffin Stiens

Griffin Stiens

July 17, 2025

5  out of  5
rating by Griffin Stiens
"Ben and Maggie are the best. Undisputed. Without question."
We responded:
"We appreciate you, Griffin! Thank you so much for your business!"
Profile photo of Seth Perkins

Seth Perkins

July 17, 2025

5  out of  5
rating by Seth Perkins
"Ben has a knowledgeable and helpful team. Definitely my preferred insurance agent in Missouri when I need quotes."
We responded:
"Thank you, Seth! Love working with you!"
Profile photo of tin Stewart

tin Stewart

July 15, 2025

1  out of  5
rating by tin Stewart
"I’m extremely dissatisfied with how my car insurance claims from March were handled. Both claims were filed by my husband — he was the one driving and responsible for the incidents. However, because I am listed on the same policy, the insurance company wrongly attached both claims to my name, as if I were the driver or claimant. Despite multiple attempts to clarify this with my agent and customer service, my concerns have been ignored and the claims still appear under my personal record. This is not only unfair, but it also impacts my insurance history and future premiums. I expected better communication and accountability from a company like State Farm. I hope this can be corrected immediately. no one has contacted me so far regarding the issue with the two auto insurance claims from March.To move forward, I need a formal letter confirming that these two claims are not under my name, as I was not the driver or the person who filed them."
We responded:
"Hello, Tin! Thank you for your note. I understand your frustration and we will do all we can to help! My office will touch base with you again momentarily. Hello again! My office has responded to your inquiries within an hour each time you have reached out. We have, and will continue to, do all we can to help. Please reach out any time! "
Profile photo of Nataliya Fesenko

Nataliya Fesenko

July 15, 2025

5  out of  5
rating by Nataliya Fesenko
"Diana Benn is awesome, she saved our family so much money on our car insurance!"
We responded:
"Thank you so much, Nataliya! So happy we could assist!"
Profile photo of Jason Swisher

Jason Swisher

July 13, 2025

5  out of  5
rating by Jason Swisher
"I’ve been very satisfied with Ben’s office since I’ve chose them to insure me. Everything has been smooth and his staff have been very responsive to all my questions and inquiries. They are 10 out of 10 in the insurance business!"
We responded:
"Thank you, Jason! Pleasure working with you!"
Profile photo of Jason Swisher

Jason Swisher

July 13, 2025

5  out of  5
rating by Jason Swisher
"I wanted to thank Mindy, and let everyone know how she went above and beyond for me. We had a slight hiccup with a claim at the corporate office. She got to the bottom of it, and stayed on it till it was resolved. I appreciate you Mindy"
We responded:
"Thank you so much, Jason! Thankful for you!"
Profile photo of Samir Alan

Samir Alan

July 11, 2025

5  out of  5
rating by Samir Alan
"Great customer service, Diana Benn is the best!"
We responded:
"Thank you! We appreciate the kind words! "
Profile photo of courtney giles

courtney giles

July 11, 2025

5  out of  5
rating by courtney giles
"Diana Benn is the best!"
We responded:
"Thank you, Courtney! Thankful for you!"
Profile photo of Sindhu

Sindhu

July 10, 2025

5  out of  5
rating by Sindhu
"I had an excellent experience thanks to Diana Benn, genuinely friendly and helpful!"
We responded:
"Thank you, Sindhu! Thankful to be able to work with you!"
Profile photo of Cameelah Freeman

Cameelah Freeman

July 9, 2025

5  out of  5
rating by Cameelah Freeman
"I am so thankful for the helpful friendly service that l received year after year my office has people who show they care and are respectful and understanding working hard to make sure l understand my policy l would recommend my office to anyone looking for friendly customer service."
We responded:
"Thank you, Cameelah! Really appreciate the kind words!"
Profile photo of Laurie Goertz

Laurie Goertz

July 9, 2025

5  out of  5
rating by Laurie Goertz
"Jeremy was a joy to work with. Most of all is the huge amount of money he saved us. Count on me to recommend you to family and friends."
We responded:
"Thank you for the kind words, Laurie! So happy we could help!"
Profile photo of Heather Heyhey

Heather Heyhey

July 8, 2025

5  out of  5
rating by Heather Heyhey
"Always friendly and helpful. Still use them even though we live in a new town. There is a State Farm 5 min away, but I know Ben and his team will always do whatever they can to help me."
We responded:
"Thank you so much, Heather! Always here to help. Thank you so much for your continued business!"
Profile photo of cedric washington

cedric washington

July 8, 2025

5  out of  5
rating by cedric washington
"Thanks Erin, you have been a big help in saving me some money."
We responded:
"Thank you, Cedric! We appreciate you!"
Profile photo of Bob Luzynski

Bob Luzynski

July 2, 2025

5  out of  5
rating by Bob Luzynski
"Very good price vs AAA and Courtney was very efficient great to work with!"
We responded:
"Thank you, Bob! So happy we could help!"
Profile photo of Kenneth Mcaninch

Kenneth Mcaninch

July 2, 2025

5  out of  5
rating by Kenneth Mcaninch
"Very helpful , took care of my insurance needs, in just minutes, and it was nice to talk to a seemingly happy person, and not a computer."
We responded:
"Thank you so much! Happy we could assist! "
Profile photo of Melissa Alan

Melissa Alan

July 1, 2025

5  out of  5
rating by Melissa Alan
"Excellent customer service from start to finish! Diana Benn answered all of my questions and made sure I was taken care of! I will definitely recommend Ben Rister State Farm to all my friends and family!"
We responded:
"Thank you, Melissa! Thankful to be able to work with you!"
Profile photo of David

David

June 30, 2025

5  out of  5
rating by David
"Courtney is really nice and best for me. She helped me right away what i need. I highly recommend with her. Nice job Courtney. Thanks."
We responded:
"Thank you, David! We appreciate you!"
Profile photo of Kevin Carpenter

Kevin Carpenter

June 27, 2025

5  out of  5
rating by Kevin Carpenter
"State Farm has great people and great service."
We responded:
"Thank you so much, Kevin! Thankful for you! "
Profile photo of B. Pollihan

B. Pollihan

June 24, 2025

5  out of  5
rating by B. Pollihan
"Courtney was fantastic and saved me a bunch of money."
We responded:
"Thank you so much! Happy to assist!"
Profile photo of Mya Nicole

Mya Nicole

June 20, 2025

5  out of  5
rating by Mya Nicole
"Diana Benn is Great ! She’s confident in her job & does it well ! Keep it up Diana !!!"
We responded:
"Thank you, Mya! We appreciate you!"